June 14, 2026
Please note that after careful review, GMS have made the decision to postpone the launch of the My GMS portal while they complete additional testing and readiness activities. They have advised that although this was a difficult decision, they believe it is the right one. They have advised that their priority is to ensure that members receive a reliable, secure, and positive experience from the moment the portal becomes available.
They have advised that they are actively completing the remaining work required for launch and will communicate a revised launch date as soon as we are confident the new portal is ready to deliver the experience you deserve.
• There is no impact to your current claims experience. You can continue to submit claims, view claims information, and access your benefits through the existing portal without interruption.
• There is no change to any premium or coverage updates that have already been communicated. Annual payments and requested coverage changes will continue to be processed through existing procedures.
• If you were expecting to receive a payment link from GMS as part of the new portal process, please contact their dedicated SRA Member Support Line at 1-855-352-7638 and their team will assist you directly.
If you have any questions, please contact the dedicated GMS’S SRA Member Support Line at 1-855-352-7638. Support is available Monday to Friday from 7:00 a.m. to 6:00 p.m. CST.
“Discovering Your New Online Portal Experience with GMS”
The webinar will introduce the new My GMS member portal and online experience. GMS will share what is changing, what members can expect leading up to the July 1 renewal, and the support that will be available throughout the transition.
During the webinar, GMS will share:
• An overview of the new My GMS member portal and online experience
• What is changing for SRA members as part of the July 1, 2026 renewal
• Important updates related to account access, claims, direct deposit, and digital member cards
• What members can expect during the transition
• How GMS will help members access support and resources
• Where to find videos, FAQs, and step-by-step instructions when the new experience becomes available
Join us as GMS will explain how members will be supported throughout the process, including online resources, customer care support, and a dedicated SRA member support line.
Categories: Current Events